Shipping and Processing orders.

Dispatch and delivery times.

We aim to dispatch orders within 1-3 business days. Once your order has been dispatched you will receive tracking details for your order. You can track your package HERE

We use a 3rd party software that will choose the fastest shipping route for your parcel.

Metro areas can take up to 2-5 business days, rural areas can take up to 3-10 business days. Longer period of wait times may occur are depending on your location

Collect from Newtown Brewery

If you have selected “Collect from Newtown Brewery ONLY”, please allow 1-3 business days for you order to be processed and packaged, when your order is ready for collection you will receive an email letting you know that that your order has been fulfilled.

The address for our brewery is 76 Wilford Street, Newtown, NSW 2042.

If you have accidentally selected “Collect from Newtown Brewery ONLY” as your shipping method and you need it to be shipped, send an email to info@younghenrys.com with your order number and we will provide a link to purchase shipping.

Booze orders

All booze orders will require an 18+ photo ID and signature on delivery, so we are unable to send to a PO Box. Please provide a physical address we can send your order to.

International orders.

At this time, we are unable to ship internationally. 

MERCHANDISE RETURNS

(Booze not included)


Processing Refunds

We aim to process your refund within 24-72 hours of us receiving it where possible. We’ll also send you an email as soon as we have done so. Please note, shipping costs are non-refundable. Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

We want to make sure that you’re happy with your merch, so we will gladly exchange or refund your item(s) if you change your mind. In order for us to do so, we just need:

  • - Item(s) unworn and in resalable condition.

  • - Item(s) unwashed/unaltered.

  • - Include proof of purchase, quoting your original order number (for example order #01234).

  • - Lastly, we just ask that the items are returned and received within 30 days of your original order date.

Customers are responsible for covering the cost of posting their order back. Please consider a trackable shipping service, as we can't guarantee that we will receive your returned item.


Exchanges

We’ll happily exchange your item(s) pending availability of stock and as long as the value of the new item is the same or less value. We’ll even cover the cost to send the exchanged item back to you!

If you're in the Sydney area, you can visit the Tasting Bar at our brewery (76 Wilford Street, Newtown) to exchange your item(s) and have the chance to enjoy a few frothies while you're here. Please email shop@younghenrys.com prior to visiting the brewery to ensure stock is available.


Returning Your Items

Simply send your order via Australia Post to:

Young Henrys Online Returns, 76 Wilford Street, Newtown NSW 2042

Please include your original order number (for example order #01234) so we know which order to refund, and/or details of exchange.